Cleaning Services Quality Assuranc
The assurance of quality is fundamental for all work undertaken by the company. It will always be the objective of the Company to achieve the highest degree of quality in its products and services commensurate with requirements as defined and agreed in the client's specification. In order to ensure continuity of performance, KSS have established and maintain an effective Quality Assurance Program through the Quality Assurance audit. Our Contract Managers each look after approximately 30 – 40 contracts. We monitor all contracts through our audit system. This Standard is re-enforced by our own Management Inspections, which are carried out without notice to our Contract Managers. We feel this system works extremely well to motivate our employees, consequently they work more efficiently and effectively to produce the highest quality standards. KSS will provide a cleaning service which will enable us to complete the cleaning of all areas of your premises as defined under the scope of the contract and to meet the performance requirements of the agreement. When any part of our service is subcontracted out we will assume responsibility to ensure all subcontractors so employed will be fully competent in accordance with accepted industry standards or legislated standards. In addition, we will ensure that all subcontractors have adequate insurance including employer’s liability policy and public liability policy to the level as stated in the terms of the contract.